Rylan Clark fulfils childhood dream of working as cabin crew on Virgin Atlantic flight
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Icon Rylan Clark recently achieved a childhood dream by soaring to new heights as a member of Virgin Atlantic’s cabin crew. The popular television presenter and last year’s PinkNews Awards host fulfilled his “plan b” career aspiration by donning the iconic Vivienne Westwood uniform and joining the team in Economy on a flight from London Heathrow to Miami.
During the high-altitude training session at 38,000 feet, Rylan enthusiastically welcomed customers onboard, utilized his height to assist with stowing luggage, added his unique flair to the safety demonstration, mixed drinks from the trolley, and even distributed ice lollies mid-flight. Under the guidance of experienced cabin crew members Ombi Barham and James Cooper, Rylan learned the ins and outs of delivering personalized service while being put to the test to see if he could make the grade.
The entire in-flight experience was captured on film, showcasing Rylan’s infectious energy and charm as he interacted with passengers, made announcements over the PA system, and served up beverages with his signature style. Reflecting on the experience, Rylan expressed his excitement, stating, “I’ve always been obsessed with the idea of being cabin crew, so to have the opportunity to try and get my wings with Virgin Atlantic, and be taught by the best in the business, was literally a dream come true.”
In a statement following the training session, Flight Service Manager at Virgin Atlantic, Ombi Barham, praised Rylan’s dedication to providing exceptional service, saying, “We want all of our customers to feel special when they fly Virgin Atlantic – no matter which cabin they’re in – and Rylan really did go the extra mile to do that. He brought the energy, warmth, and fun that our customers know and love.”
The in-flight experience with Rylan comes at a time when new research reveals that 66% of travelers believe the onboard experience can significantly impact their trip. Factors such as warm and welcoming cabin crew, good food and drink, and personalized touches play a crucial role in creating a positive flying experience for passengers.
Additionally, 49% of travelers believe their holiday begins the moment they arrive at the airport, emphasizing the importance of a seamless and enjoyable journey from start to finish. Virgin Atlantic’s Chief Customer and Operating Officer, Corneel Koster, emphasized the airline’s commitment to providing a special experience for all passengers, stating, “A journey truly comes to life the moment our customers step onto the plane, and we want to make sure that everyone enjoys a special experience, no matter what cabin they’re traveling in.”
With his natural warmth and outgoing personality, Rylan Clark proved to be a perfect fit for the Virgin Atlantic cabin crew team, embodying the spirit of exceptional service that the airline is known for. As he continues to hone his skills through additional training, there is no doubt that Rylan will soon earn his wings and contribute to creating memorable experiences for passengers flying with Virgin Atlantic.
In conclusion, Rylan Clark’s experience as a member of Virgin Atlantic’s cabin crew not only fulfilled a childhood dream but also highlighted the importance of exceptional service in enhancing the overall travel experience for passengers. As travelers seek memorable and enjoyable journeys, airlines like Virgin Atlantic are dedicated to providing warm and welcoming service that leaves a lasting impression on passengers. With Rylan’s infectious enthusiasm and dedication to customer satisfaction, he is well on his way to becoming a valuable addition to the Virgin Atlantic team.
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